XHL AUDIO SUPPORT
How can we help?
Setup, MIDI routing, or a musical feature – find the right answer quickly.
macOS User Manual
The complete macOS guide with Quick Start, DAW walkthroughs, and troubleshooting.
Open PDF →Windows User Manual
The complete Windows guide with installation, DAW setup, and troubleshooting.
Open PDF →Email support
Send us your DAW, MIDI destination, and a short description of the issue.
business@chrisxhl.de →Quick first check
- 01MIDI Output
Select KEZIO Out on macOS or KEZIO (DAW) on Windows as the MIDI input for your instrument track.
- 02Instrument Track
Load a software instrument and enable track monitoring or recording.
- 03Global Play
Enable it when KEZIO should respond while your DAW is in front.